Poland’s Personal Data Protection Authority has launched an investigation into a complaint against OpenAI’s ChatGPT.
Remember we mentioned that the regulatory AI landscape in Poland is in its infancy? Here’s another minor, yet significant development.
Poland’s Personal Data Protection Office (@UODOgov_pl) is investigating a complaint concerning #ChatGPT. The complainant alleges that #OpenAI…
— secgen.eu (@secgen_eu) September 21, 2023
The author of the complaint accused Sam Altman’s company of processing data in an “illegal and unreliable manner.” He also noted that the rules for collecting information are not transparent.
The head of the department, Jan Nowak, emphasized that this is not the first time that doubts have arisen about the chatbot’s compliance with European principles of data protection and privacy.
“In this case, the applicant contacted the Office for Personal Data Protection after his notification […] were not satisfied with OpenAI. As it turned out, ChatGPT generated false information about the applicant in response to the request,” the official explained.
According to him, the chatbot gave the user “evasive, misleading and internally contradictory answers”, which “only increased concerns about the legality, as well as the transparency of the processing of personal data by the creator of this tool.”
However, Novak acknowledged that the proposed legal proceedings against OpenAI could be difficult since it concerns a company registered outside the EU.
This is not the first time OpenAI has faced problems in Europe. In March, the Italian regulator ordered the blocking of ChatGPT for “illegal collection of personal data.”
Later, Germany announced a possible suspension of the instrument, and the authorities in France and Ireland decided to wait for results from their Italian colleagues. The UK’s Information Commissioner’s Office has issued a warning against the use of personal data to develop chatbots.
The Office of the Privacy Commissioner of Canada has also launched an investigation into the OpenAI project.
Let us remind you that in August, global ChatGPT traffic decreased by 3.2%, to 1.43 billion visits, according to Similarweb.
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